Puremist Elegance Diffuser

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Free Standard Shipping

4-12 business days

Package includes: 1 Aroma Diffuser and 1 charger

  • TWO MIST OPTIONS: There are two options to adjust mist according to your need. 1Hr/ 3Hr/ ON timer settings. Seven soothing colors, you can chose the your favorite color or select color rotate option. Each color has two light options: dim and brighter.
  • ADVANCED ULTRASONIC DIFFUSING TECHNOLOGY: Adopted ultrasonic technology, High-frequency atomization tablets vibrate 2.4 million times per second to breaks water and essential oils into aromatherapy micro-particles. Whisper-quiet operation which will not disturb your sleep and your work.
  • HIGH CAPACITY, AUTOMATIC POWER OFF: This essential oil diffuser can hold up to 400ml of water. It will shut off automatically when it runs out of water for safety insurance.
  • UNIQUE DESIGN: The product looks natural with it’s wood grain finish. 
Brand Name: 
 FEA
Certification: 
 CE,UL,GS,RoHS,LFGB
Humidification Method: 
 Mist Discharge
Function: 
 Ultrasonic Sterilize
Operation Method: 
 Keyboard Type
Noise: 
 <36db
Model Number: 
 DM438
Timing Function: 
 Yes
Humidity Control: 
 Touch-tone
Type: 
 Cool-Mist Impeller Humidifier
Power Type: 
 A.C. Source
Classification: 
 Humidification
Installation: 
 Tabletop / Portable
Water-shortage Power-off Protection: 
 Yes
Humidifying Capacity: 
 30ml/h
Application: 
 31-40㎡
Power (W): 
 14w
Use: 
 Household
Mist Outlet Quantity: 
 One
Capacity: 
 400ML
Voltage (V): 
 110-240V

SHIPPING AND DELIVERY

We are proud to inform our customers that we don't ship to the United States and Canada only but we now offer international shipping services to over 185 countries. Nothing means more to us than bringing our customers great value and service. We will continue to grow and do everything possible to meet the needs of all our customers, delivering a service beyond all expectations all around the world. We currently offer FREE SHIPPING WORLDWIDE on majority of our products with the exclusion of the Spark Naturals line of products which is only available to customers in the US and Canada.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 4-12 business days
Canada, Europe 7-15 business days
Australia, New Zealand 10-20 business days
Mexico, Central America, South America 12-20 business days
*This doesn’t include our 2-4 day processing time. **EMAIL support@puremistdiffusers.com if you would like to check for faster shipping rates

How do you ship packages?

Packages from our warehouse in Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and all custom fess are out of our control. Please check with you country laws. Most products will be arriving from the United States and Hong Kong.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(30 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of PureMist Diffusers (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of puremistdiffusers.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.